Terms and Conditions

Terms and Conditions main image Terms and Conditions image

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Office Corporate & Education’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Office Corporate & Education’, ‘us’ or ‘we’ refers to the owner of the website, whose registered office is 56 Micro Circuit, Dandenong South, VIC 3175, Australia. Our ABN is 46 078 661 588. The term ‘you’ refers to the user or viewer of our website.

Terms of Use

The use of this website is subject to the following terms:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable to the fullest extent permitted by law. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Booklist Order Cancellations, Modifications and Returns

  • Cancellation and return requests: Any request to cancel or return a booklist order for change-of-mind or other customer-requested reasons must be submitted to Office Corporate & Education within 14 days of the date payment was made for the order.
  • Requests outside the 14-day period: Cancellation or return requests received more than 14 days after the date of payment may, at the discretion of Office Corporate & Education, be subject to a restocking fee of up to 30% of the value of the affected goods, or the cancellation or return may not be accepted.
  • Administration fee for order changes: Once a booklist order has been paid for, any customer-requested modification to that order will incur a 3% fee or a $5.95 administration fee per transaction/request, whichever is greater. This includes, but is not limited to, customer-requested cancellations, changes, replacements or other amendments to a paid order.
  • PayPal payments: Where PayPal was used as the method of payment, any applicable PayPal fees, bank fees, payment processing charges or surcharges associated with the original transaction are non-refundable, to the extent permitted by law. These fees or charges may therefore be deducted from, or excluded from, the amount refunded to the customer.
  • Condition of returned items: Any goods accepted for return under our change-of-mind or customer-requested returns policy must be unopened, unused, undamaged and in as-new, resaleable condition, including any original packaging where applicable.
  • Return shipping charge: Where a booklist order is accepted for return for change-of-mind or other customer-requested reasons, a $12.95 shipping charge will be deducted from the value of the return/refund. This charge applies even where the original shipping fee was discounted, subsidised or reduced to $0.00 as part of the original transaction.
  • Any applicable restocking fees, administration fees, payment processing fees, bank fees, surcharges and shipping charges may be deducted from the amount refunded to the customer.
  • The above cancellation, modification and return conditions apply to change-of-mind and other customer-requested changes and do not limit or exclude any rights or remedies you may have under the Australian Consumer Law, including in relation to faulty, damaged, incorrectly supplied or otherwise non-compliant goods.

Payment Information

  • Bank and card statement description: Payments made to Office Corporate & Education may appear on your bank or credit card statement as ‘ACCRA’ or ‘ACCRA Corporation Pty Ltd’. Please be aware of these transaction descriptions when reviewing your statement.

Shipping

  • Shipping fees and charges negotiated with each school are valid only until the end of January of the relevant Back to School season. From 1 February onwards, shipping fees may be increased or amended.

Website Content and Intellectual Property

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice which forms part of these terms and conditions.
  • All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or constitute a criminal offence.

External Links

  • From time to time, this website may include links to other websites. These links are provided for your convenience and to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of linked website(s).

Australian Consumer Law

  • Nothing in these terms and conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy conferred on you by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable legislation that cannot lawfully be excluded, restricted or modified.

Governing Law

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia and, where applicable, the laws of the State of Victoria.